Orleans Snow Blowing Service
Snow-Care Works is a family-owned and -operated business that provides snow blowing and snow removal services to residents of Orleans. Snow-Care Works offers a variety of packages including seasonal contracts, on-demand/emergency clearings, vacation/holiday clearings and other customized services. Read More>>>
At Snow-Care Works, we aspire to provide the absolute best snow removal services to each and every one of our customers. Our team is trained to go above and beyond the scope of the contract in order to achieve 100% customer satisfaction. We intentionally keep our residential snow blowing customer list small so that we can consistently provide dependable, high-quality snow removal service.
We have limited spaces available for seasonal snow blowing contracts. Sign up early to join our growing list of satisfied customers. We also offer one time snow removal service “on-demand” to accommodate home owners that don’t have a seasonal snow removal contract but would like a one-time snow clearing.
What’s New this Season?
We have some new and exciting changes to better serve you this 2019/2020 winter season. We are investing in our commitment to customer satisfaction, quality control, and efficiency.
We are integrating a state of the art system this year, fully equipped with GPS tracking and routing. This system will be an amazing addition that will allow us to make sure nobody is missed, operators are routed efficiently and not wasting time searching addresses which will improve service delivery and shorten turn around time for prompt revisits.
Tractors will all have an 8” mounted tablet guiding our operators from customer to customer and going through the list. Marking the list and guiding them to the next address automatically as they enter your driveway. The system will not allow them to accidentally skip a driveway or do the wrong one.
Every customer address will be Geo-coded into the system and will record all servicing logs. The telephone operators taking your calls will be able to view in real time where all tractors are located and where they are in terms of progress. This will allow us to give you more accurate answers when inquiring about timing. Dispatch will be monitoring progress of all routes and will be able to identify an operator falling behind and needing help.
This system will allow us to send a different list to operators finishing ahead of others in order for ALL customers to enjoy prompt services.
We also have a brand new customer alerting system for those whom want to receive automated notifications from the tractors as it approaches the next batch of customers. This would be great for those that like to move cars out of driveway before the tractor’s arrival.
This service is $5 for the season and you can choose ONE of the following ways to receive your alert.
- phone call
In addition to all of our technology updates, we are improving our equipment as well. We are adding additional tractors and routes as well as a dedicated service truck equipped with a fuel transfer tank and a plow.
This will be a great addition to keep things moving smoothly. The truck will be able to refuel the tractors on the spot without the tractors needing to travel off route at such low speeds. The plow with non marking poly edge will be effective in emergency dispatched situations where it is not feasible to detour a tractor off route and a customer is blocked in. The plow may also be used for minor touch-ups while driving around and inspecting the work.
Finally, after analyzing our routes, we’ve had to implement a minimal fee of $40 for “premium service” for those living on main / arterial roads, bus routes, hills that get plowed and salted continuously, and those with city sidewalks through the driveway. This will help cover the cost of the extra service visits that are required to maintain driveways on these roads.
WHAT DO OUR CUSTOMERS SAY?
Updates & Weather
Snow Care Works regularly updates our social media feeds so you always know in advance when we are coming out. During active storms we constantly monitor and encourage you to contact us through Twitter or Facebook for concerns or suggestions to leave our phone lines available for emergencies. You may also text in to our main line at 613-728-4141. We are striving to open up the communication and make it easy for everyone to get in touch with us and get the answers you need fast!
We are constantly monitoring these weather services, check them out: